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About us

We’re building a world where communicating with a business is as easy and natural as talking to a friend.

MessageBird’s mission is to create a world where communicating with a business is as easy as talking with a friend. We power communication between businesses and their customers — across any channel, always with the right context, and on every corner of the planet. If you’ve ever ordered takeaway, returned a package, contacted customer service, or requested a login code, it’s almost guaranteed your interactions have been powered by MessageBird’s technology.

Our platform, our applications and our APIs help businesses streamline conversations through their customers’ preferred channels — like WhatsApp, Email, SMS, Voice, WeChat, Messenger, Instagram - and build powerful and engaging experiences. MessageBird's out of the box functionality and omnichannel expertise tips the scales for knowledge workers and helps them be productive right away, with tools to build great marketing campaigns, customer service experiences, or automated business processes.

Headquartered in Amsterdam, MessageBird processes over 5 trillion+ messages, calls, and emails for over 29k+ customers such as; Google, Facebook and Uber across channels like WhatApp, Email, SMS, and many more. Founded in 2011, we have grown to a powerhouse team of 800+ employees who represent more than 55 nationalities, and we’re proud to be a “Remote Friendly” company.

How we work: Our Culture

These six pillars are the essence of who we are and how we like to do things:

We’re customer geeks
We move at 200 miles an hour and “get shit done”
Roll up your sleeves and take a look under the hood
We talk to each other like we talk to our friends
We’re all owners
Ignore the noise, stay laser focused on the job

Curious to learn more? We’ve created a Culture Doc that provides a clear, candid and authentic explanation of how we work at MessageBird. Articulating our “culture” in words has been exciting, challenging and — to be honest — a little bit scary. We’ve included ALL the details, because we want to empower you to decide if MessageBird is the right fit for you. If you read this and think, “Sign me up!” then we hope you #jointhenest.

Dive in!

A brief history of MessageBird

We were an SMS company
2011
Founded in Amsterdam at “The Garage,” with four employees.
2012
Completed our first acquisitions, which set the foundation to become a turnkey communications solution.
2013
Launched our self-serve platform for SMS, which sent 350 million messages that year.
2014
With 10,000 customers, we began global expansion with a team in London.
We were building the telecom company of the future

2015
With 20 employees, we developed the first MessageBird Chat API.
2016
Selected to join
Y Combinator in San Francisco, where we also established a local team. The current Voice API was born during a company trip to Thailand. Over 1 billion SMS messages sent.
2017
Closed a historic $60 million Series A funding, the largest ever by a European software company. Introduced Flow Builder to our suite of SMS, Voice and Chat APIs. Launched a team in Singapore.
2018
Over 100 employees moved to a new office in Amsterdam. Launched Conversations API (the successor to Chat API) and began working with WhatsApp as an official business partner.
We make communicating with a business as easy and as natural as talking to a friend
2019
Expanded global team to Paraguay, Dublin and Bogota.
2020
Launched Inbox, which pioneered OPaaS. Closed a Series C funding round and became a “Work Anywhere” company. Over 10 billion SMS messages sent.
2021 +
The journey continues...
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Awards and accolades

We’re proud that MessageBird has been recognized by some of the world’s top tech awards.

Top 20
2014
Finalist
2015
Winner
2015
Fastest Growth
2015
Business of the Year
2016
Speaker
2017

Where we are

From our headquarters in Amsterdam to Singapore, Bogota, San Francisco and Sydney (and more!), our Birds are literally located around the world. This allows us to offer 24/7 support to our customers, across every region and time zone — because we know that business never stops.

Amsterdam
Singapore
San Francisco
Shanghai
Sydney
London
Bogotá
Dublin
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Are you ready to join the nest?

We work fast, grow fast, and build fast. Life at MessageBird moves at 200 miles an hour in fast-forward motion, and we focus on making an impact from day one. Are you ready?

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Get in touch with our Comms team.

Get in touch
In the past, we would be lucky to send 1M messages in 4-5 hours. With MessageBird, we send 1 M messages in 10 minutes. Every second counts, MessageBird is literally saving lives.
Frank Hoen
Founder

Want to learn more about MessageBird?
Reach out to our Sales team

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